Our Commitment to Accessibility
Waypoint Operating Partners ("Waypoint," "we," "us," or "our") is committed to ensuring that our website, WaypointOP.com, is accessible to all users, including people with disabilities. We believe that everyone, regardless of ability, should have equal access to information, services, and opportunities.
We are actively working to improve the accessibility and usability of our website to meet applicable accessibility standards. As our website is currently under development, we are implementing accessibility features progressively and welcome feedback on how we can improve.
Accessibility Standards
Our Goal: WCAG 2.1 Level AA Compliance
We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards issued by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
WCAG 2.1 Level AA principles:
- Perceivable: Information and user interface components must be presentable to users in ways they can perceive
- Operable: User interface components and navigation must be operable
- Understandable: Information and operation of the user interface must be understandable
- Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies
ADA Compliance
We are committed to compliance with the Americans with Disabilities Act (ADA) and are actively implementing features to ensure that our digital content is accessible to individuals with disabilities.
Current Status: Our website is under active development, and we are implementing accessibility features as the site is built. We conduct regular reviews to identify and address accessibility barriers.
Accessibility Features Currently Implemented
Based on our current website development, we have implemented the following accessibility features:
Navigation and Structure
- Skip Navigation Link — "Skip to content" link at the top of each page for screen reader users
- Consistent Navigation — Uniform navigation structure across all pages
- Descriptive Page Titles — Clear, unique page titles for every page
- Semantic HTML Structure — Proper use of navigation, header, and footer elements
- Descriptive Links — Clear link text (e.g., "Schedule Strategy Session" instead of "Click Here")
- Footer Navigation — Organized footer with all legal and informational pages
Content Organization
- Heading Structure — Logical use of heading tags (H1, H2) for content hierarchy
- Readable Typography — Clear, legible fonts designed for readability
- Responsive Design — Mobile-friendly layout that adapts to different screen sizes
- Clean Layout — Simple, uncluttered page designs that reduce cognitive load
Features In Development
We are currently working to implement and verify:
- Keyboard Navigation — Full site navigation using Tab, Enter, and Arrow keys
- Color Contrast Compliance — Ensuring 4.5:1 contrast ratio for all text
- Focus Indicators — Visible keyboard focus states for all interactive elements
- Form Accessibility — Proper labels and error messages for all form fields
- Image Alt Text — Comprehensive alternative text for all meaningful images
- ARIA Labels — Enhanced accessibility attributes where needed
Assistive Technology Compatibility
Our website is designed to work with commonly used assistive technologies, including:
Screen Readers:
- JAWS (Job Access With Speech)
- NVDA (NonVisual Desktop Access)
- VoiceOver (macOS and iOS)
- TalkBack (Android)
- Narrator (Windows)
Browser Accessibility Features:
- Text resizing and zooming
- High contrast modes
- Screen magnification
- Voice control and dictation
Adaptive Input Devices:
- Keyboard-only navigation
- Switch controls
- Head pointers and eye-tracking devices
- Voice recognition software
Supported Browsers and Platforms
WaypointOP.com is optimized for accessibility on the following browsers and platforms:
Desktop Browsers:
- Google Chrome (latest version)
- Mozilla Firefox (latest version)
- Microsoft Edge (latest version)
- Safari (latest version)
Mobile Browsers:
- Safari (iOS)
- Chrome (Android)
- Samsung Internet
Operating Systems:
- Windows 10 and 11
- macOS (latest versions)
- iOS (latest versions)
- Android (latest versions)
We recommend using the latest version of your preferred browser for the best accessibility experience.
Current Development Status and Known Limitations
WaypointOP.com is currently under active development. We are committed to accessibility and are implementing features progressively as the site is built.
What We Are Currently Working On
We are actively working to:
- Complete accessibility audit — Comprehensive review of all pages for WCAG 2.1 Level AA compliance
- Verify color contrast — Testing and adjusting all text/background color combinations
- Test keyboard navigation — Ensuring full site functionality without a mouse
- Audit all images — Verifying descriptive alt text for every image
- Review form accessibility — Testing contact forms with screen readers and keyboard-only navigation
- Implement ARIA attributes — Adding accessibility enhancements where needed
- Test with assistive technology — Validating compatibility with screen readers and other tools
Known Considerations
- Third-party content — Some embedded tools (Calendly for scheduling, payment processors) may have accessibility limitations outside our control
- Website under construction — Some pages are still being developed and may not have full accessibility features yet
- Continuous improvement — We are discovering and addressing accessibility issues as they are identified
Our Commitment to Improvement
We are committed to:
- Conducting regular accessibility testing and audits
- Addressing identified barriers promptly
- Implementing user feedback to enhance accessibility
- Training our team on accessibility practices
- Selecting accessible third-party tools and services
Third-Party Content and Services
Some features on our website rely on third-party services (e.g., Calendly for scheduling, Stripe for payments, Google Analytics for tracking, HubSpot for CRM). While we select partners who prioritize accessibility, we cannot guarantee the full accessibility of third-party content.
Third-party services used on our site:
- Calendly (appointment scheduling)
- Stripe (payment processing)
- Google Analytics (website analytics)
- HubSpot (CRM and forms)
- MemberSpace (membership authentication)
If you encounter accessibility issues with third-party content, please contact us, and we will work with our partners to find an accessible alternative.
Accessibility Testing Approach
We are implementing a comprehensive accessibility testing program:
Testing Methods We Use
- Automated Testing — Using accessibility evaluation tools (WAVE, Lighthouse, axe DevTools) to scan for common issues
- Manual Review — Human review of website functionality and content structure
- Code Review — Ensuring proper semantic HTML and accessibility attributes
Testing We Are Implementing
- Screen Reader Testing — Testing with JAWS, NVDA, and VoiceOver
- Keyboard Navigation Testing — Verifying all functionality works without a mouse
- Color Contrast Analysis — Systematic verification of contrast ratios
- User Testing — Gathering feedback from users with disabilities
Regular Maintenance
Once fully launched, we will conduct:
- Monthly — Automated accessibility scans
- Quarterly — Manual accessibility reviews
- Ongoing — Testing with each new feature or content update
- Annually — Comprehensive third-party accessibility audit
Accessibility Features for Specific Disabilities
Visual Disabilities
For users with low vision or blindness:
- Screen reader compatibility with descriptive alt text
- High color contrast for better visibility
- Resizable text (up to 200% without breaking layout)
- Keyboard navigation for users who cannot use a mouse
- Descriptive link text and form labels
Recommended tools:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software (ZoomText, Windows Magnifier)
- Browser zoom functions (Ctrl/Cmd + "+")
- High contrast browser modes
Hearing Disabilities
For users who are deaf or hard of hearing:
- Captions and transcripts for video and audio content
- Visual indicators for audio alerts (when applicable)
- Text-based communication options (contact forms, email)
Recommended tools:
- Closed caption settings for video players
- Browser extensions for automatic captions
Motor Disabilities
For users with limited mobility or dexterity:
- Full keyboard navigation (no mouse required)
- Large, easy-to-click interactive elements
- No time limits on form submissions
- Accessible forms with clear labels and error messages
Recommended tools:
- Keyboard-only navigation (Tab, Enter, Arrow keys)
- Voice control software (Dragon NaturallySpeaking)
- Switch controls and adaptive devices
- On-screen keyboards
Cognitive Disabilities
For users with cognitive or learning disabilities:
- Clear, simple language (avoiding jargon when possible)
- Consistent navigation and layout
- Readable fonts and adequate spacing
- Error prevention and clear error messages
- Structured content with headings and lists
Recommended tools:
- Text-to-speech software
- Reading comprehension tools (Readability plugins)
- Focus modes to reduce distractions
- Browser reader modes (Firefox Reader View, Safari Reader)
How to Adjust Your Browser for Better Accessibility
Increase Text Size
Windows (Chrome, Edge, Firefox):
- Hold Ctrl and press "+" to increase text size
- Hold Ctrl and press "-" to decrease text size
- Hold Ctrl and press "0" to reset to default
Mac (Safari, Chrome, Firefox):
- Hold Cmd and press "+" to increase text size
- Hold Cmd and press "-" to decrease text size
- Hold Cmd and press "0" to reset to default
Enable High Contrast Mode
Windows:
- Settings > Ease of Access > High Contrast
- Choose a high contrast theme
Mac:
- System Preferences > Accessibility > Display
- Enable "Increase Contrast"
Use Screen Reader
Windows:
- NVDA (free): Download from nvaccess.org
- JAWS (paid): Download from freedomscientific.com
- Narrator (built-in): Windows Key + Ctrl + Enter
Mac:
- VoiceOver (built-in): Cmd + F5 to enable
Keyboard Navigation Tips
- Tab — Move forward through interactive elements
- Shift + Tab — Move backward through interactive elements
- Enter — Activate links and buttons
- Spacebar — Activate buttons and checkboxes
- Arrow Keys — Navigate within menus and dropdowns
- Esc — Close dialogs and menus
Feedback and Assistance
We actively welcome your feedback on the accessibility of WaypointOP.com. As our website is under development, your input is especially valuable in helping us identify and address accessibility barriers.
How to Report Accessibility Issues
If you experience difficulty accessing any part of our website or have suggestions for improvement, please let us know:
Contact Methods:
When reporting an issue, please include:
- Description of the accessibility barrier you encountered
- The specific page or feature where the issue occurred (include URL if possible)
- The assistive technology or browser you were using (if applicable)
- Your operating system (Windows, Mac, iOS, Android)
- Any error messages you received
- Suggestions for how we might improve the experience
We will respond to accessibility inquiries within 2-3 business days.
We appreciate your patience as we work to make our website fully accessible to all users.
Alternative Access Methods
If you are unable to access information or services on our website due to accessibility barriers, we offer the following alternative methods:
Phone Support
Call us at +1 888 995 9190 during business hours (Monday-Friday, 9:00 AM - 5:00 PM EST) to:
- Request information about our services
- Schedule a discovery call or consultation
- Receive assistance with forms or applications
- Request documents in alternative formats
Email Support
Email us at advisory@waypointop.com to:
- Request information via email
- Receive documents in accessible formats (large print, plain text, etc.)
- Schedule consultations or appointments
- Ask questions about our services
Document Accessibility
If you need documents from our website in an alternative format (e.g., large print, Braille, audio, accessible PDF), please contact us, and we will provide them within 5 business days at no additional charge.
In-Person Accommodation
For in-person consultations or meetings, we are happy to provide reasonable accommodations. Please notify us at least 5 business days in advance so we can make appropriate arrangements.
Formal Complaints and Dispute Resolution
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint:
Internal Complaint Process:
- Submit a written complaint to advisory@waypointop.com
- Include details of the issue and previous communication
- We will investigate and respond within 10 business days
- If unresolved, escalate to advisory@waypointop.com
External Complaint Options:
If you believe we have not adequately addressed your accessibility concern, you may file a complaint with:
U.S. Department of Justice — Civil Rights Division
Website: www.ada.gov
Phone: 800-514-0301 (voice), 800-514-0383 (TTY)
U.S. Access Board
Website: www.access-board.gov
Phone: 800-872-2253 (voice), 800-993-2822 (TTY)
Training and Awareness
Waypoint Operating Partners is committed to accessibility education and awareness:
Our team receives training on:
- Web accessibility standards (WCAG 2.1)
- Creating accessible content and documents
- Using inclusive language and design
- Understanding assistive technologies
- Responding to accessibility inquiries
We educate our partners and vendors on:
- Accessibility requirements for third-party integrations
- Practices for accessible design and development
- Testing for accessibility compliance
Accessibility in Our Services
Our commitment to accessibility extends beyond our website to our consulting services:
Accessible Consulting Practices:
- Virtual meetings with captions and transcripts (upon request)
- Accessible presentation formats (large text, high contrast, screen reader compatible)
- Flexible communication methods (phone, email, video, in-person)
- Accommodations for clients with disabilities during engagements
- Accessible deliverables and reports (properly formatted PDFs, Word documents)
If you require accommodations during a consulting engagement, please inform us so we can ensure your experience is fully accessible.
Privacy and Accessibility
Your privacy is important to us. When you contact us about accessibility issues:
- We will only use your information to respond to your inquiry
- We will not share your information with third parties
- You may request anonymity if you prefer
For more information, see our Privacy Policy.
Updates to This Accessibility Statement
We review and update this Accessibility Statement regularly to reflect:
- Changes to our website and accessibility features
- Updates to accessibility standards and regulations
- Feedback from users and accessibility audits
- Implementation of new accessibility improvements
Last Updated: March 15, 2026
Next Scheduled Review: September 15, 2026 (every 6 months)
When we update this statement:
- We will update the "Last Updated" date at the top of this page
- Significant changes will be communicated to users who have reported accessibility issues
- Updates will be announced on our website
Additional Resources
For more information about web accessibility and assistive technologies:
Web Accessibility Guidelines:
Assistive Technology Resources:
Free Accessibility Tools:
Our Commitment
Waypoint Operating Partners is committed to:
- Building accessibility into our website from the ground up
- Conducting regular testing and improvements
- Responding promptly to accessibility concerns and feedback
- Providing alternative access methods when digital barriers exist
- Learning and implementing accessibility practices
- Partnering with accessible technology providers
- Updating this statement as we implement new features
We recognize that accessibility is an ongoing journey, not a destination. As our website continues to develop, we are committed to making it fully accessible to all users.
Thank you for your patience and feedback as we work to create an inclusive digital experience.
Contact Information
Waypoint Operating Partners
Accessibility and General Inquiries:
Email: advisory@waypointop.com
Phone: +1 888 995 9190
Website:
waypointop.com
Mailing Address:
PO Box 1234, Jackson, GA 30233
Office Hours:
Monday-Friday, 9:00 AM - 5:00 PM EST
We respond to all inquiries within 2-3 business days.
Thank you for visiting WaypointOP.com. We are committed to ensuring that our website is accessible to everyone and welcome your feedback on how we can improve.
Last Updated: March 15, 2026
Effective Date: March 15, 2026
Document Version: 1.1
Next Review Date: September 15, 2026